The Dexcom UK and Ireland team is here to help! We want to make sure you get the answers to your questions. Read a little bit about each of our customer support teams below to ensure you’re contacting the right people.
Need assistance before you purchase? Complete an information request form to have a Dexcom Sales Advisor help guide you.
For assistance with an order or for general questions, please contact:
Monday - Thursday 09:00 - 17:30
Friday 09:00 - 16:00
For product troubleshooting or replacement enquiries, please complete a Product Support Request.
For further technical support, please contact:
Monday - Friday 07:00 - 18:00
Saturday - Sunday 08:30 - 16:30
You will find free training resources to help you get started using your new Dexcom CGM by visiting our Dexcom Training Resources and Materials page.