Registration & Account Management

I'm trying to log in, but I'm being told my email or password is invalid. What do I do?

Last Updated · 14 Jun 2021

First, check to make sure the spelling of your email is correct. If it is, try resetting your password. If you do not receive your Reset Password assistance email within 5 minutes, it may be because your account is not fully set up. Please contact Customer Service on 0800 031 5761 or